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Harold Lloyd, presented on "Fresh Merchandising Magic," which outlined research from a customer traffic study, from which he shared merchandising strategies/tactics that help customers move through grocery stores and maximize the amount spent per visit.
Michael Sansolo and Kevin Coupe, co-authors of the "Big Picture", discussed the latest industry trends and identified key business lessons that ReFresh 2010 attendees could take home and apply to their businesses.
Anne-Marie Roerink presented on understanding shopper habits in the current economy and Lynn Olsen, PhD spoke on how to overcome cultural challenges in a company to successfully implement Fresh Item Management (FIM) technologies.